ONE Call Access Center

ONE Call Access Center at 855-284-CALL (2255) is a transfer center for referring physicians and hospitals that connects them to the services of Saint Thomas Midtown Hospital, Saint Thomas Rutherford Hospital, and Saint Thomas West Hospital 24 hours a day, any day of the year. Immediately.

When your patients’ medical needs exceed the services you or your facility can provide, they become our priority.

A nurse with advanced training handles your call start to finish, expediting your connection with a physician, and for certain specialties, a consulting physician. Within minutes, your transfer process is complete, including a report number, and as appropriate, arrangements for patient transport – whether air or ground. Physician approved protocols determine the best resource for your patient’s needs. And the nurse stays on the line to assist in making all required transfers.

Afterwards, you receive faxed information about your patient’s progress and the accepting physician’s assessment.

Whatever your patient’s need, ONE Call Access Center gets you the right referral. Right now. Just call our ONE Call Access Center. 855-284-CALL(2255).

Please have this information on hand when you call:

  • Your name
  • Direct callback number
  • Your facility and city
  • Patient’s name and date of birth
  • Brief diagnosis

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